LinkySend Refund Policy: 14-Day Money-Back Guarantee
LinkySend stands behind its product with a 14-day money-back guarantee on the first payment of any paid plan. If you are not satisfied, we will refund you — no questions asked.
The 14-day money-back guarantee
Our refund policy is simple and transparent.
- 1Eligible period: Refund requests must be made within 14 calendar days of your first payment.
- 2Eligible plans: All paid plans (Starter, Solo, Team, Agency) — both monthly and annual.
- 3Amount: Full refund of the amount charged. No partial refunds are issued.
- 4Frequency: The money-back guarantee applies once per account. Repeat purchases are not eligible.
How to request a refund
To request a refund, follow these steps.
- 1Send an email to support@linkysend.com from the email address associated with your account.
- 2Use the subject line: Refund Request — [your account email].
- 3In the body, include the date of purchase and a brief reason for the refund (optional).
- 4Our team will confirm your eligibility and process the refund within 1–2 business days.
- 5The refund will appear on your original payment method within 5–10 business days, depending on your bank or PayPal.
What is not covered by the refund policy
The following situations are not eligible for a refund. Outside the 14-day window, a refund is granted in only two cases: a duplicate charge (the same payment collected twice) and a prolonged outage of the service caused by LinkySend. There are no other exceptions.
- 1Refund requests made after 14 days of purchase.
- 2Renewal payments (the guarantee covers the first payment only).
- 3Accounts that have violated LinkySend's Terms of Service.
- 4Partial month refunds for monthly plans.
FAQ
How long does the refund take to arrive?
Once approved, refunds are processed within 1–2 business days on our end. Depending on your bank or payment provider, the funds should appear within 5–10 business days. PayPal refunds are typically faster.
What happens to my account after a refund?
After a refund is processed, your account is downgraded to the free plan immediately. Your data and connected accounts are preserved, but you will lose access to paid features. You can resubscribe at any time.
Can I get a refund on a monthly renewal?
Monthly renewals are not covered by the money-back guarantee. Outside the 14-day window, a refund is granted in only two cases: a duplicate charge (the same payment collected twice) and a prolonged outage of the service caused by LinkySend. There are no other exceptions.
Not satisfied? Email support@linkysend.com within 14 days of purchase for a full refund.
No credit card required for the Free plan.