Managing Your LinkySend Subscription: A Complete Guide
All subscription management is handled directly from your LinkySend dashboard. You can upgrade, downgrade, change your payment method, switch billing cycles, and view invoices without contacting support.
Accessing subscription settings
Your subscription settings are centralized in one place for easy management.
- 1Log in to your LinkySend account.
- 2Click your avatar in the top-right corner.
- 3Select Settings from the dropdown menu.
- 4Click the Subscription tab.
- 5You will see your current plan, renewal date, usage, and billing history.
Changing your plan
You can change your plan at any time. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.
- 1In Subscription settings, click Change Plan.
- 2Select your desired plan.
- 3Review the prorated charge (for upgrades) or the effective date (for downgrades).
- 4Confirm the change.
Updating your payment method
To update a credit card, add a new card, or switch to a different payment method, go to Subscription > Payment Method > Update. Changes apply to your next billing cycle. See the article on accepted payment methods for the full list of supported methods.
Switching between monthly and annual billing
You can switch from monthly to annual billing (2 months free) at any time. The switch takes effect at the start of your next billing cycle. Switching from annual to monthly is possible when your annual subscription expires — contact support@linkysend.com if you need assistance.
FAQ
How do I know when my subscription renews?
Your next renewal date is shown prominently in Dashboard > Subscription. You will also receive an email reminder 3 days before your renewal date.
Can I pause my subscription?
LinkySend does not currently offer a subscription pause feature. If you need to stop paying temporarily, you can cancel your subscription — you'll retain access until the end of your current billing period.
What happens if a payment fails?
If a payment fails, LinkySend will retry the charge up to 3 times over 7 days. You'll receive email notifications at each attempt. If all retries fail, your account will be downgraded to the free plan and your data will be preserved for 30 days.
Need help with your subscription? Our support team is available at support@linkysend.com.
No credit card required for the Free plan.